A luggage retailer was struggling with their digital prospecting and had seen a large decrease in performance due to a lack of data accuracy. They had difficulties with tracking and attribution, a struggle many digital marketers are facing as a result of the limitations of platforms like Meta and Google. Navigator were challenged to drive new customers to the retailer’s site and increase conversions, to deliver a high ROAS.
Navigator ran a campaign in EMEA against easyJet’s first-party data. We built highly targeted audiences in Meta populated by customers who had searched or booked flights with easyJet in the retailer’s key European markets. The campaign’s objective was to drive conversions to its website through a number of different ad formats. Our simple conversion-led Meta campaign drove new customers to its site to purchase products.
In the competitive world of car rentals, a global leader needed to optimise their digital marketing efforts to reach a highly targeted audience efficiently. The car rental giant aimed to enhance its digital campaign targeting capabilities. Frustration had been raised over the broad reach of their existing campaign platforms, prompting them to search for a solution that would ensure their marketing efforts reached only those likely to make a rental car purchase.
Navigator proposed leveraging its first-party travel data to deliver digital campaigns directly to United Airlines passengers who were actively seeking rental car options upon reaching their destinations. The company wanted to test Navigator’s effectiveness across Meta and Google Search platforms. Although Search advertising was new territory, Navigator was determined to deliver the desired results.
Navigator’s strategy revolved around optimising the company’s marketing budget through campaigns on Instagram, Facebook, and Search. The initial phase involved identifying the platforms that generated the lowest-cost leads.
After rigorous testing, Facebook and Search emerged as the top performers. Notably, Search outperformed other platforms, providing confidence in the company’s proposed campaign strategy, driven by Navigator’s data-driven insights.
Navigator worked with a theatrical production company to develop a campaign strategy that would captivate and engage potential fans. Navigator appealed to the company, as they knew that a large number of their customers were tourists, but they were unable to accurately target them with their campaigns. As a result, these Broadway fans were going to other shows.
By engaging a known traveller going to New York, the theatrical production company aimed to drive mass traffic to their site. Using data from United Airlines, Navigator gained valuable insights to shape their strategy. After careful testing and analysis, they identified the most engaged demographic and the stage in the travel journey when they were most likely to make a purchase. The campaign was strategically divided across Facebook and Instagram, with a special emphasis on the Facebook feed and video feed, which delivered the highest engagement. Navigator also experimented with different demographics to optimise the campaign’s performance.